Frequently asked questions
Quick answers to the most common questions.
+Is zaymyanmar free to use?
Yes. Browsing, searching, saving favourites, contacting sellers, and posting listings are all free. We do not charge listing fees, contact fees, or transaction fees.
+How do I contact a seller?
Open any listing and use the in-site message button. Sellers get a notification and can reply through their own inbox. If a seller has published a phone number on their listing, it will appear on the listing page.
+Does zaymyanmar handle payments?
No. zaymyanmar is an information platform — we help buyers and sellers find each other. All payments happen directly between the two parties, in person. Never send money to a seller you have not met.
+How do I know a listing is genuine?
Always meet the seller in person, inspect the item, and verify their identity before paying. For vehicles, check the registration book (ကားစာအုပ်) against the chassis number and the seller's national ID. For property, ask to see the original Grant. See our safety guide for the full checklist.
+What kind of listings are allowed?
Real classified listings for goods and services legal in Myanmar. We do not permit: adult content, weapons, drugs, counterfeit goods, cryptocurrency schemes, get-rich-quick offers, or listings that ask buyers to pay a fee before receiving the goods.
+Why was my listing removed?
Common reasons: duplicate listing, missing or misleading photos, price obviously not real, prohibited item, or an ad rules violation. You'll receive a notification with the specific reason. You can appeal by emailing support@zaymyanmar.com.
+How do I edit my listing after publishing?
Go to My page → My ads, open the listing, and click Edit. Most fields can be updated any time. Some changes (like changing the vehicle model on a car listing) may require re-approval to prevent bait-and-switch tactics.
+How do I delete my account?
Go to My page → My account → Delete account. Your listings will be removed and your profile will be deactivated. Message history is retained for 90 days for dispute resolution, then permanently deleted.
+Which cities does zaymyanmar cover?
Currently launched in Yangon for the Cars vertical. Coverage will expand to Mandalay, Naypyidaw, and other regional capitals as each category opens.
+Do you have a mobile app?
Yes — iOS and Android apps are available. Both apps load the same live site as the web experience, so listings and messages sync in real time.
+How do I report fraud or a suspicious listing?
Every listing has a Report button. For urgent cases (someone tried to defraud you), email support@zaymyanmar.com with the listing URL and a description of what happened.
+Is my personal information shared with sellers?
Only what you choose to share in a message. Your phone number and email are not visible to sellers unless you explicitly send them. See our privacy policy for the full breakdown.